COVID-19 : CANCELLATION AND RESERVATION During this period of uncertainty, we are flexible in terms of cancellation and booking. In any case, until the end of 2020, you can take up to 7 days prior to your arrival to cancel at no charge. At any time you can reschedule your booking (subject to availability). It can be even up to 1 day prior to arrival. We would like to inform you that the foregoing terms and conditions are only valid for direct bookings only. Have you booked through an intermediary, please refer to their terms and conditions.
Below you will find our terms of reservation and cancellation of your booking.
Article 1 : Reservation
The prices are per night, per room and included breakfast. The client making a reservation by internet, e-mail or telephone is bound irrevocably to the acceptance of the present General Sales Conditions and the booking cannot be challenged except under article 2.
Article 2: Cancellation
Any incidental expenses shall be due to SARL La Petite Couronne.
Any reservation of the client who has received a confirmation by the Hotel La Petite Couronne by telephone, e-mail, fax or internet, is opening and treating a client’s file. All cancellations must we be confirmed in writing, email or fax.
Reservations may be cancelled free of charge until 30 days before the day of arrival. In case of cancellation outside this period the following amount will be charged:
30 – 14 days before the arrival day 30%
14 – 7 days before the arrival day 50%
< 7 days before the arrival day 100%
Article 3: No Show
When the client is not arrived on the day of stay, full payment is due to Hotel La Petite Couronne.
Article 4: Modification of booking
Any change of reservation is possible free of charge from the moment Hotel La Petite Couronne is notified 15 days before the date of stay. However we cannot guarantee the availability of rooms. Therefore, when a modification is not possible, the customer will have to accept the original booking or will be subject to cancellation in accordance with article 2 if he wishes to cancel his reservation.